ENQUIRIES

You can contact us via traditional post, the noise enquiry line  email or via the flight tracker section of this website to enquire or make a complaint  about a specific flight.

If you do contact us via the noise enquiry line please provide an email address to assist us in responding to you more swiftly, however if you do not have access to email or would prefer a response by traditional post please be aware that responses will be delayed and will not meet our usual eight day response times.

To down load a copy of our Noise Enquiry Policy please click here

Information on our Privacy Policy is availible below

We take your privacy seriously. This Privacy Notice sets out details about your privacy rights and how we gather, use and share your personal information – including the personal information we already hold about you now and any further personal information we might collect about you, either from you or from a third party. How we use your personal information will depend on the services which we provide to you.

Our Data Protection Officer (DPO) provides help and guidance to make sure we apply good practice standards to protecting your personal information. Our DPO can be reached by email at dpo@edinburghairport.com if you have any questions about how we use your personal information.

This Privacy Notice provides up to date information about how we use your personal information and will update any previous information we have given you about using your personal information (also referred to as personal data). We may make updates to this Privacy Notice from time to time, and we recommend that you review the current version of this Privacy Notice whenever possible. If we make any material changes to the manner in which we process and use your personal information, we may contact you to let you know about the change.

This Privacy Notice was last updated on 12th October 2021.

Privacy Notice

Click on the section header 'Customer Services, complaints and feedback'